Price Match Guarantee
Price Match Guarantee
Our price match guarantee is designed to help you shop with confidence at SolarFlares Generators.
We work hard to offer the best prices online for the products we carry.
If you find another online store with a lower price than us within (6) six months of your purchase date, please let us know.
We will refund your original payment for the difference.
We also want you to feel confident that you are getting the absolute best price when you order from us.
If our own website shows a lower price for the same item within six months of your purchase date, we will refund the difference as well.
This policy applies to the same product and helps keep our pricing clear and consistent.
Our goal is simple: fair pricing, straightforward review, and support you can rely on.
How the Price Match Guarantee Works
To request your partial refund, simply e-mail us a link to the same product on our website or on a competitor’s website.
Please send the request within six months from the date of your order.
Once we verify the details, we will process the credit accordingly.
For clarity, the review is based on the same item, current price, and shipping terms.
We do not use outside references such as coinmarket cap during this review process.
Each request is reviewed on the actual product listing and order details you provide.
Our 100% Price Guarantee has some limitations:
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You must purchase the item from our website before requesting your Price Match Guarantee.
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Promotions such as rebates and buy one, get one free offers are not eligible.
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The item must be in stock on the competitors website.
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The competitor must be an online store, and they may not have a retail location.
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The website can not be a discounter or auction website (ie; eBay, overstock, etc..).
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The competitor must be an Authorized Retailer of the product in question.
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The Price Match Guarantee includes the item price and the shipping charges, and it excludes sales tax.
These limits help us match comparable offers and review each request fairly.
They also help us match the same item instead of a different bundle, seller type, or listing format.
A low advertised price does not always match the same product terms or eligibility.
That is why verification is required before any refund is issued.
✅ Eligible Competitors: We match prices from authorized retailers with the same product in stock (excluding auction sites, membership clubs, or marketplace sellers like eBay or Amazon third-party vendors).
✅ Timeframe: Submit your request within 6 months of your purchase.
✅ Verification Required: Provide the competitor’s product link, current price, and shipping terms.
We review the submitted product page to confirm that the model, seller, and offer terms are comparable.
The request should reflect the same item rather than a separate listing, promo, or unrelated coin stock entry.
How to Request a Price Match
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Contact us via our Contact Us page with:
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Your order number (if already purchased).
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The competitor’s product link and price.
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Our team will review your request (1–2 business days).
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If approved, we’ll refund the difference to your original payment method.
When you submit a request, clear product information helps speed up the review.
Please make sure the link shows the same item and that the product is available to order.
If any key detail is missing, we may need more information before we can complete the review.
Our team checks each price match guarantee request carefully and applies the policy as written.
This keeps the process consistent for every customer.
Exclusions
❌ Clearance, refurbished, or used items.
❌ Limited-time promotions (e.g., flash sales, Black Friday).
❌ Competitors outside your shipping region (e.g., international-only deals).
These exclusions help keep each price match guarantee focused on comparable offers.
They also prevent confusion when pricing depends on special events, limited inventory, or different sales conditions.
Your satisfaction is our priority. Questions? Reach out, we’re here to help!
